Responsible Gaming

At Realz Casino, we believe that gambling should be entertaining and enjoyable. We are committed to promoting responsible gaming and providing support for players who need it.

Our Commitment

We take responsible gaming seriously and have implemented comprehensive measures to ensure our players can enjoy their gaming experience in a safe and controlled environment. Our platform includes various tools and features designed to help you stay in control.

Gaming Control Tools

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending. Once set, these limits cannot be increased immediately, providing a cooling-off period for your protection.

Session Time Limits

Manage your playing time by setting session duration limits. You'll receive notifications when approaching your limit, and sessions will automatically end when the time is reached.

Reality Checks

Receive regular reminders about how long you've been playing and your session activity, helping you make informed decisions about continuing to play.

Self-Exclusion

If you need a break, you can temporarily suspend your account or opt for permanent self-exclusion. During this period, you will not be able to access your account or create new accounts.

Recognizing Problem Gambling

It's important to recognize the signs of problem gambling. Ask yourself these questions:

  • Do you spend more time or money gambling than you can afford?
  • Have you tried to win back losses by gambling more?
  • Have you borrowed money or sold possessions to fund gambling?
  • Has gambling caused issues in your relationships or at work?
  • Do you feel guilty or anxious about your gambling?
  • Have you tried to cut down but found it difficult?

If you answered yes to any of these questions, you may be experiencing gambling-related problems and should consider seeking help.

Getting Help

If you're concerned about your gambling or the gambling of someone you know, help is available. Here are some resources for New Zealand residents:

Problem Gambling Foundation

Free, confidential support for problem gambling.

Phone: 0800 664 262

Website: www.pgf.nz

Gambling Helpline

24/7 confidential helpline for gambling support.

Phone: 0800 654 655

Text: 8006

Gamblers Anonymous NZ

Support groups for people affected by gambling.

Website: www.gamblersanonymous.org.nz

Underage Gambling Prevention

Realz Casino is strictly for players aged 18 and over. We have stringent age verification processes in place and work continuously to prevent underage access to our platform.

Parents and guardians can help prevent underage gambling by monitoring internet usage and using parental control software to block access to gambling websites.

Contact Our Support Team

If you need to discuss responsible gaming tools or have concerns about your account, our support team is available 24/7 to assist you.

Email: support@realzcasino.nz

Remember: Gambling should be fun, not a way to make money.

Only gamble with money you can afford to lose. If gambling is no longer enjoyable, it's time to take a break.